If something isn't quite what you expected, we're here to help.
Return window
We accept returns within 14 days of delivery.
For a return to be valid, the item must:
- Be unused
- Be returned in its original packaging and condition
- Show no signs of wear, damage, or alteration
Exceptions
Since they are custom-assembled pieces, personalized combinations created with Design Your Own are not eligible for return unless there's a manufacturing defect.
How to return an order
Email us at info@miamoh.com within 14 days with your order number and the reason for the return. We'll send you instructions to complete it.
Return shipping costs
Return shipping costs are the customer's responsibility, unless the item received is defective or incorrect.
Refunds
Once your return is received and inspected, we'll email you about the status of your refund. The refund will be issued to the original payment method within 3-5 business days of approval.
Need help? Email us at info@miamoh.com with your order number.